Troutman Sanders Named Leader in Client Service
ATLANTA – Troutman Sanders LLP has been named as an unparalleled leader in client service in the BTI Client Service A-Team 2013: The Survey of Law Firm Client Service Performance report by BTI Consulting.
The BTI Client Service A-Team is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. To select the A-Team, BTI conducted in-depth interviews with more than 240 corporate counsel across the globe.
The full results of this study are now available in the 12 th annual report, which comes with an exclusive BTI Custom Client Service Score Spotlight – a detailed, custom analysis of how Troutman Sanders performs against key competitors in driving client relationships, client service trends, service delivery and service strength.
Law firms use this report to focus business development efforts, measure the success of client service programs, complement client feedback initiatives and target firm training. Additionally, more than 800 Fortune 1000 corporate counsel clients use this report to evaluate law firms.
Previously, BTI has selected Troutman Sanders as an Honor Roll firm in its Most Feared Litigation Firm list, as a Predominant Primary Law Firm with Utility Companies in its BTI Power Rankings, and has singled out firm attorneys as BTI Client Service All-Stars.
About BTI:
Based in Boston, The BTI Consulting Group has been providing market research and management consulting for more than 20 years. Billing itself as the leader in providing strategic market research to law and management firms, BTI advertises
having the largest knowledge base of clients’ needs and satisfaction. The BTI Consulting Group provides research, sales training, and consulting services to help companies learn how to better service and operate within their
market.
About Troutman Sanders
With a diverse practice mix, workforce and footprint, Troutman Sanders has cultivated its reputation for a higher commitment to client care for over 120 years. Ideally positioned to help clients across sectors realize their business
goals, the firm’s 650 attorneys transact for growth, resolve mission-threatening disputes and navigate complex legal and regulatory challenges. See
troutman.com for more information.