Sponsored Events
NABL U: The Institute
February 26 – 27, 2026
Virtual
In this episode of our special 12 Days of Regulatory Insights podcast series, Stephen Piepgrass sits down with partner Mike Yaghi of the RISE practice group and State Attorneys General (AG) team to explore how businesses can strategically engage with the Better Business Bureau (BBB) to build consumer trust, bolster reputations, and reduce regulatory risk.
Although the BBB isn’t a government agency, it functions as a consumer watchdog — handling complaints, forwarding issues to companies, and, critically, making referrals to regulators like the Federal Trade Commission, Consumer Financial Protection Bureau, and state AGs. Mike and Stephen explain how maintaining BBB accreditation and promptly resolving complaints can prevent the “vicious cycle” of ignored issues, falling ratings, and heightened regulatory scrutiny, and instead create a “virtuous cycle” aligned with the BBB’s “start with trust” ethos. They also address misuse of the BBB by fraudsters and competitors, sharing real-world examples and practical advice. Finally, they discuss how a strong BBB rating and documented consumer resolutions can carry positive weight in state AG investigations.
12 Days of Regulatory Insights 2025
This 12-part series covers a variety of critical regulatory topics, offering insightful discussions from members of our Regulatory Investigations, Strategy + Enforcement practice group and State Attorneys General (AG) team.
Resources
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Speaking Engagements
The Evolution of Discovery and Disclosure Laws in Key Jurisdictions Around the World
February 26, 2026 | 9:15 AM – 10:30 AM
DRIVE. Volkswagen Group Forum
Berlin
Webinars
Foreign Filing Licenses: Key Considerations, First Filing Requirements, Design Patent Unique Issues, Export Controls
February 24, 2026 | 1:00 PM – 2:30 PM ET
Online Live Webinar
Sponsored Events
2026 NWHA Annual Conference
February 24 – 26, 2026
Hilton
Vancouver, WA