Brent T. Hoard, a partner in Troutman Pepper Locke’s Privacy + Cyber Practice Group, was quoted in the September 22, 2026, Law360 Healthcare Authority article, “When AI Listens, Are Patients Entitled to the Recording?“

  • Brent Hoard, a partner at Troutman Pepper Locke LLP and an expert in privacy law, said he expects similar cases to emerge in other jurisdictions.
  • “While it was decided under Washington law, the ruling provides some insight into how courts will approach these issues,” he told Law360 Healthcare Authority. “I think the court’s rationale and the outcome are consistent with how the healthcare industry is thinking about the use of these AI tools.”
  • …
  • Troutman’s Hoard said the Washington case underscores the need for providers to establish policies governing the use of AI tools and their relationship with medical records.
  • “Providers should consider what is and isn’t included within the designated record set … or medical record,” he said. “Is the ambient AI recording itself used as a record from which the provider makes medical decisions about a patient, or is it an interim file that is used administratively to create an entry in the medical record?”
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