Firm News
Corporate Counsel Rank Troutman Pepper Locke Among Top 10 Law Firms in BTI Client Service A-Team 2025 Report
A standard-setting experience program transforming client service into value
How We Do It
Experience our difference
We provide a highly engaged client-attorney experience that earns trust, creates purpose, and delivers efficiency for our clients.
We Listen
The more we know about your business, the goals you wish to achieve, and the challenges you may face, the easier it will be to drive success through our partnership.
We listen carefully to find the most proactive way to add value to your business.
We Co-Create
We work in partnership with you and your team to create solutions that add real value to your business.
We connect your people to the right resources, create innovative solutions to solve industry challenges, and provide key insights to help you stay ahead of the game.
Most of all, we make life easier for everyone we encounter due to the dedication of our diverse and highly skilled team.
We Deliver
With teams across client experience, innovation, technology, finance, and project management, we can bring your value-added services to life with confidence.
We do all of this in partnership with your team, now and in the future.
Our Value-Added Services
For us, adding value is all about meeting your needs, whether that’s improving internal operations or finding new ways to partner with outside counsel. With client-centric areas of focus, we can build custom solutions that deliver real value to your business.
Client Experience
Client Experience
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Legal Project Management
Legal Project Management
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Consulting Services
Consulting Services
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Pro Bono
Pro Bono
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Technology Solutions
Technology Solutions
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Pricing
Pricing
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AI-Powered Services
AI-Powered Services
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The latest news, insights, and information.
Firm News
Troutman Pepper Locke Wins Client Savvy 2025 CX-cellence Award for Horizons Legal Operations Summit
Firm News
Legal Sales and Service Organization Recognizes Troutman Pepper With Service Excellence Award
Articles + Publications
Client Input Opens Doors for Stronger Relationships With Counsel
Industry-Recognized Value
Our attorneys and knowledge professionals work with you to create bespoke solutions tailored to your business priorities.
CX-cellence Award
Client Savvy 2025
Top 10 Firm for Client Service
Corporate Counsel BTI Client Service A-Team Report 2025
2024 Transformation of the Year
Legal Sales and Service Organization
Client Experience Team Shortlisted for ‘Best Business Team’ 2023
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Shortlisted for Most Innovative Lawyers North America 2024
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Awarded Best Professional Development Initiative 2024
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Top Law Firms on the Move
Virginia Lawyers Weekly
Top 50 Fast Company
100 Best Workplaces for Innovators
Named a Top 25 Most Innovative Law Firm
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3x Finalist
Legalweek Leaders in Tech Law Awards
4x Shortlisted
Innovative Lawyer Awards 2023
Finalist Best Business Team Award
2023 American Lawyer Industry Awards
2023 Law Firm Innovators
For Troutman Plus
Honored Most Innovative Law Firm
Daily Report – Southeastern Legal Awards
Winner Professional Excellence Awards 2023
Legal Intelligencer
Top 50 Firms in Client Service
BTI Client Service A-Team 2023
Finalist 2022 Innovative Lawyers Awards
Financial Times
Shortlist CXO Dan Pulka
Most Innovative Intrapreneur Award