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Practice

Consumer Law Compliance

Our Chambers USA Nationwide Band 1-ranked practice offers collaborative, seamless guidance to help identify and minimize a company’s overall compliance risks. Whether addressing comprehensive compliance counseling, confronting state and federal regulators, or handling litigation, including class actions, we provide experienced support.

Regulatory compliance is a top concern for owners, executives, and managers, especially in today’s complex and risky legal landscape. Companies across numerous industry sectors face an ever-growing number of federal and state laws and regulations, and the legal risks of noncompliance have never been higher.

Consumer protection laws are a significant threat and burden for businesses. Federal and state regulators, including the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), and state attorneys general frequently make headlines with their enforcement, investigatory, and regulatory actions.

The federal “alphabet soup” of consumer protection statutes and related regulations, such as the Truth in Lending Act (TILA), the Telephone Consumer Protection Act (TCPA), the Fair Credit Reporting Act (FCRA), and the Fair Debt Collection Practices Act (FDCPA), impose numerous specific compliance requirements. Our attorneys are very knowledgeable in the requirements of state and federal unfair, deceptive, and abusive acts and practices laws.

We regularly facilitate on- and off-site compliance audits, perform due diligence reviews, draft training and compliance manuals and materials, and conduct multistate analyses of state and federal laws governing clients’ products or business practices.

  • Advised companies, including a national background investigation company, a national retailer, and a specialized financial services company, on compliance with the Gramm-Leach-Bliley Act (GLB), FCRA, the Equal Credit Opportunity Act (ECOA) and Regulation B (Reg B), and TILA and Regulation Z (Reg Z), as well as state statutory obligations.
  • Counseled the nation’s largest used-car retailer on numerous state and federal compliance issues, including a multistate analysis of state consumer protection laws.
  • Advised a regional bank on compliance matters involving TILA, FCRA, ECOA, and the Real Estate Settlement Procedures Act (RESPA).
  • Advised automobile dealer franchises on compliance issues and drafted related transactional documents.
  • Advised financial services companies on compliance with the Red Flags Rule.
  • Provided TCPA compliance advice to a national automobile finance company.
  • Advised a national debt collector in a CFPB readiness review to ensure compliance with FDCPA requirements.
  • Completed an FDCPA compliance audit for a national debt collector to maintain a business relationship with a state attorney general’s office.
  • Helped a large bank address compliance risk related to state laws governing retail installment contracts and personal consumer loans.
  • Advised a national consumer reporting agency on state data breach law requirements.
  • Conducted multistate surveys of state UDAP laws for financial services companies.
  • Conducted a 50-state analysis of licensure issues related to real estate auctions and REO activities for a national financial services company.
  • Conducted a 50-state survey of unclaimed property laws for a national insurer.

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