Articles + Publications
Digital Accessibility Under Title III of the ADA: Recent Developments and Risk Mitigation Best Practices
August 13, 2025
Leading the energy evolution.
Learn more
From compliance to the courtroom, we have you covered.
Learn more
Helping you focus on what matters – improving human health.
Learn more
Trusted advisors to leading insurers for 100+ years.
Learn more
Unlocking value in the middle market and beyond.
Learn more
Full-service legal advice from coast to coast.
Learn more
Applying radical applications of common sense
Explore More
Our standard-setting client experience program.
Explore more
Delivering life-changing help to those most in need.
Explore More
Our firm’s greatest asset is our people.
Explore More
Market-leading eDiscovery and data management services.
Explore more
The Pepper Center for Public Services
Explore more
Strategies helps businesses and individuals solve the complexities of dealing with the government at every level. Our team of specialists concentrate exclusively on government affairs, representing clients nationwide who need assistance with public policy, advocacy, and government relations strategies.
This unique program provides innovative and affordable opportunities to startups and early-stage emerging companies with a solid technology or scientific foundation. We help companies that have a quality management team in place and do not have other significant legal representation.
eMerge’s lawyers and technologists work together to deliver strategic end-to-end eDiscovery and data management solutions for litigation, investigations, due diligence, and compliance matters. We help clients discover the information necessary to resolve disputes, respond to investigations, conduct due diligence, and comply with legal requirements.
Stay ahead of the curve and in touch with our latest thinking on the issues that are top of mind across our practices and industry sectors.
Change happens fast in today’s turbulent world. Stay on top of the latest with our industry-specific channels.
Take a closer look at how we partner with clients to help them realize their goals.
Creating a hybrid practice that intertwines design and construction issues and civil rights litigation, Troutman Pepper Locke’s accessibility lawyers have extensive experience defending and counseling businesses nationwide regarding accessible facilities and services under Title III of the Americans with Disabilities Act (ADA) for public accommodations, Title II for state and local governments, the Fair Housing Act (FHA), and Sections 504 and 508 of the Rehabilitation Act, as well as accessibility-related state and local laws and ordinances.
Our lawyers know, identify, and prioritize access concerns to help clients resolve complex situations that address accessibility requirements while also considering other relevant business, aesthetic, structural, financial, security, and historical preservation challenges or issues.
We regularly assist businesses with a wide variety of accessibility matters concerning mobility as well as vision and hearing and mental impairments. Our experience includes design and construction issues as well as “effective communication,” website and digital communications, policy modifications, and accessible services or ticketing issues. Whatever the accessibility barrier or issue, we can handle it, from parking and accessible route or ramp issues to ticketing, website and communication issues, whether the location is a hotel, a store, and stadium, other commercial facility, or online only.
We have defended and resolved hundreds of accessibility investigations, audits, claims, and litigation initiated by the Department of Justice and Department of Housing and Urban Development, state agencies and private litigants, regarding every type of accessibility matter, and in jurisdictions nationwide. Our practice also includes assisting with routine and non-compliance matters with state and local agencies, as well as federal contractor compliance, including reports, inspections, audits, plan reviews and waiver or exception requests.
For transactions, our accessibility lawyers evaluate and identify accessibility issues and solutions within assets under consideration for purchase or sale as part of the due diligence process, assets reviewed for accessibility compliance by lenders, assist with assigning values to the accessibility issues or solutions noted, and negotiate with lenders or inspectors or counterparties regarding solutions, exceptions, or relevant values, to the accessibility issues at play. We also help clients with contractual assignment of responsibility for any accessibility issues that may arise in leases, purchase and sale agreements, or vendor agreements, among others.
Most importantly, we know how to identify and prevent accessibility issues or claims and satisfy the needs of residents, guests, users, and customers with practical advice for designing or modifying buildings, facilities, websites, policies, or services to satisfy the relevant accessibility regulations and standards, including the Fair Housing safe harbors, ADA’s Standards for Accessible Design and WCAG for websites. Troutman Pepper Locke lawyers have experience applying the accessibility codes to any new and proposed construction/websites/policies, and when applicable, we assess and apply the “readily achievable” standard to facilities constructed before the enactment of the ADA.
We also have assisted many businesses with accessibility-related employee and contractor training for practices, policies, design, and construction, as well as responding to and negotiating with accessibility experts, accessibility inspectors, or government agency representatives.
Articles + Publications
Digital Accessibility Under Title III of the ADA: Recent Developments and Risk Mitigation Best Practices
August 13, 2025
Articles + Publications
DOJ Weighs in on Transgender Employment Rights: Gender Dysphoria Can Be Covered by the ADA
February 28, 2024
Podcasts
ADA Website Accessibility: Insights and Updates
January 25, 2024
Articles + Publications
California Appeals Court Determines ADA Not Applicable to E-Commerce Websites Lacking a Brick-and-Mortar Store
August 4, 2022
Leading the energy evolution.
Learn more
From compliance to the courtroom, we have you covered.
Learn more
Helping you focus on what matters – improving human health.
Learn more
Trusted advisors to leading insurers for 100+ years.
Learn more
Unlocking value in the middle market and beyond.
Learn more
Full-service legal advice from coast to coast.
Learn more
Applying radical applications of common sense
Explore More
Our standard-setting client experience program.
Explore more
Delivering life-changing help to those most in need.
Explore More
Our firm’s greatest asset is our people.
Explore More
Market-leading eDiscovery and data management services.
Explore more
The Pepper Center for Public Services
Explore more
Strategies helps businesses and individuals solve the complexities of dealing with the government at every level. Our team of specialists concentrate exclusively on government affairs, representing clients nationwide who need assistance with public policy, advocacy, and government relations strategies.
This unique program provides innovative and affordable opportunities to startups and early-stage emerging companies with a solid technology or scientific foundation. We help companies that have a quality management team in place and do not have other significant legal representation.
eMerge’s lawyers and technologists work together to deliver strategic end-to-end eDiscovery and data management solutions for litigation, investigations, due diligence, and compliance matters. We help clients discover the information necessary to resolve disputes, respond to investigations, conduct due diligence, and comply with legal requirements.
Stay ahead of the curve and in touch with our latest thinking on the issues that are top of mind across our practices and industry sectors.
Change happens fast in today’s turbulent world. Stay on top of the latest with our industry-specific channels.
Take a closer look at how we partner with clients to help them realize their goals.