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II. What is International Arbitration?
IV. Role of Arbitral Institutions
V. Key Features – Why Choose International Commercial Arbitration?
VI. Costs and Time of International Arbitration
VII. How to Draft an International Arbitration Clause
VIII. Typical Steps for International Arbitration
IX. Technology in International Arbitration
X. Enforcement and Appeal of Arbitral Awards
XI. Investor-State Arbitration
XII. Troutman Pepper Locke’s International Arbitration Group
XIII. Representative Experience
Globalization increasingly fosters complex cross-border transactions and other international business relationships. These transactions and business dealings often give rise to disputes that are commonly resolved through international arbitration.
International arbitration is a private dispute resolution process that largely resides outside of the courts of a particular jurisdiction. Most often, parties to cross-border transactions agree to international arbitration because it provides a neutral forum and renders an award that is enforceable in more than 170 nations across the globe. At the same time, international arbitration protects due process rights, allows procedural flexibility, and ensures that sensitive information remains confidential.
This guide provides an overview of international arbitration: how it works; when you should select it as the dispute resolution procedure; and key considerations when drafting an international arbitration agreement. This guide also briefly introduces a species of international arbitration known as investment arbitration or investor-state arbitration.
While this guide is not a substitute for specialized legal advice, it offers practical guidance on some of the most salient features of international arbitration. Should you need further support with cross-border transactions or disputes, Troutman Pepper Locke’s International Arbitration Group has the requisite experience to meet your legal needs.
International arbitration is a consensual and largely private dispute resolution process where parties from different countries agree to have their disputes decided by one or more arbitrators, without the involvement of the courts of a particular country.
International arbitration procedures can vary dramatically depending on the backgrounds of the parties, arbitrators, and counsel. However, at its core, international arbitration reflects a distinct dispute resolution process that does not follow traditional litigation norms used by the courts of individual jurisdictions or even the norms followed in many domestic arbitration proceedings. Instead, international arbitration procedures represent a blend of legal traditions that, in many ways, bridge the gap between common law and civil law norms.
In the case of cross-border transactions, international arbitration has become the dominant form of dispute resolution because the process affords parties access to a flexible, effective, and neutral dispute resolution forum that avoids the challenges of litigating within a foreign court system. Most importantly, however, international arbitration awards (i.e., the final judgment of an arbitral tribunal) are readily enforceable in countries around the world. The same is not necessarily true for court judgments; indeed, it is typically more difficult to enforce a U.S. court judgment abroad than it is to enforce an international arbitration award.
This unique feature of international arbitration is the product of international conventions, the most important of which is the UN Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York Convention). In basic terms, according to the New York Convention, the courts of member states must enforce foreign international arbitration awards unless a party can satisfy one of a relatively few narrow grounds to avoid enforcement.
While international arbitration proceedings take place outside the purview of national court systems, courts still play a critical role in supporting the arbitration process. How courts interact with arbitration proceedings varies depending on the jurisdiction and court system involved; however, national court systems most commonly address three critical issues:
International arbitration institutions are independent bodies responsible for, among other things, (1) promulgating general procedural rules that parties may select as part of their arbitration agreement to govern the arbitration proceedings, and (2) providing administrative services to facilitate the arbitration process, including the appointment of the presiding arbitrator(s), for a fee. While each set of institutional rules may vary in subtle ways, the most common rules implement similar procedures related to the management of an international arbitration. For example, institutional rules identify the requirements to initiate an international arbitration, the guidelines for arbitrator appointment, the authority of the arbitrators to control the proceedings, and the timeline and format of any eventual award.
Some of the most common arbitral institutions used in connection with international arbitration proceedings are:
Alternatively, parties can elect not to utilize the rules or services provided by an arbitral institution in favor of what is known as ad hoc arbitration. The principal advantage of ad hoc arbitration is that it enables parties to avoid the fees charged by many arbitral institutions for administrative services. When opting for ad hoc arbitration, parties frequently adopt an existing set of ad hoc arbitration rules, such as the United Nations Commission on International Trade Law rules (UNCITRAL rules). Ad hoc arbitrations are theoretically more flexible, but sometimes risk becoming more costly and time-consuming, as parties may be drawn into national court litigation to resolve procedural issues, such as the appointment of a replacement arbitrator.
Parties select international arbitration for two principal reasons.
First, international arbitration ensures that the prevailing party will receive an award that can be enforced in nearly any jurisdiction in the world, as a result of the New York Convention (as well as other similar international conventions). As explained above, the same is not necessarily true for court judgments. As a result, parties to cross-border transactions — particularly those located in different jurisdictions — almost always utilize international arbitration because court judgments cannot be as widely enforced to collect payment from the losing party.
Second, international arbitration affords the parties a neutral forum for resolution of disputes and avoids the risk that one party may have a “home-court advantage” against their adversaries in a foreign jurisdiction. Indeed, the appointment of neutral arbitrators theoretically diminishes the risk that a local court may be biased against a foreign litigant. Relatedly, international arbitration norms and procedures are intended to be relatively universal in nature and avoid the procedural challenges and barriers that many national court systems may impose. This theoretically levels the playing field for international parties who may not have experience litigating in foreign jurisdictions.
Additionally, international arbitration has become a preferred means of dispute resolution for parties for many other reasons:
In addition to the features described above, most institutional international arbitration rules contain provisions that afford parties additional procedures to streamline the proceedings:
The costs and time required to resolve a dispute vary dramatically depending on the complexity of the case and applicable rules. Although often difficult to predict, when selecting an arbitral institution or ad hoc rules, clients should consider the following factors that can drive the costs and time for the arbitration.
The costs a party may incur in connection with an international arbitration typically include some combination of attorneys’ fees, expert fees, arbitrator fees, and administrative fees charged by the arbitral institution (in addition to ancillary expenses).
Attorneys’ fees and expert fees depend heavily on the underlying substance of the dispute and are difficult to estimate without a deeper understanding of the case. Parties should carefully work with counsel to gather information concerning anticipated legal and expert fees.
Arbitral institutions, however, typically regulate arbitrator costs and administrative fees. Arbitrator fees represent the fees paid to the arbitrators to oversee the dispute. Administrative fees represent the fees paid to the arbitral institution (if applicable) to administer the case. Parties typically pay a portion of the arbitrator’s fees and institutional administrative fees in advance of the proceedings. These fees can vary across arbitral institutions, which often provide fee calculators or fee schedules that parties can use to calculate the total fees based on the amount in controversy.³
For example, according to the ICC, a $10 million dispute before a panel of three arbitrators would cost approximately $400,000 in estimated arbitrator and administrative fees. Similarly, in the case of a SIAC arbitration, a $10 million dispute before a panel of three arbitrators would cost approximately $300,000 in estimated arbitrator and administrative fees. Both the ICC and SIAC compensate their arbitrators according to a fixed-fee schedule governed by the amount in controversy. By contrast, other institutions like the ICDR or LCIA compensate their arbitrators based on the individual arbitrators’ rates and the amount of time the arbitrators dedicate to a particular matter.
Critically, as discussed above, cost shifting is the norm in international arbitration. As a result, an arbitrator can shift a party’s costs (including attorneys’ fees, expert fees, arbitrator fees, administrative fees, and ancillary expenses) to their adversary based on the outcome of the matter.
Further, parties should be aware that third-party funding is becoming increasingly common in international arbitration. While third-party funding structures vary, third-party funders commonly pay for all or part of a party’s attorneys’ fees, arbitration costs, and expenses in return for a specified share of any damages awarded.
The time required to complete an international arbitration will depend on the facts of the case and how the parties organize the proceedings. Indeed, with greater control over the procedures, disclosures, and submissions, the parties can generally influence the length of their arbitration to suit the claims at issue.
However, institutional arbitration rules also play a significant role in influencing the timeline of an arbitration. Indeed, some arbitral rules implement unique procedures that can shorten (through expedited procedures) or lengthen the period required to obtain a final award — although these procedures are commonly implemented for good reason. While international arbitral institutions have dedicated significant effort to reducing the time required to complete an international arbitration, anecdotal evidence shows that a significant number (though not all) of international arbitration proceedings last between approximately 12 to 18 months.⁴
Because arbitration is a creature of contract, if parties wish to arbitrate their disputes they must agree to do so in writing. Parties often set forth these agreements at the beginning of their relationship in the dispute resolution procedures contained in their contract.
For an agreement to arbitrate to be enforceable, it must be clear. Ambiguities can render an agreement to arbitrate unenforceable, or at a minimum, delay the ultimate resolution of a dispute.
To prevent such an outcome, arbitral institutions and ad hoc rules provide sample arbitration clauses. For example, the ICDR’s clause states:
Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be determined by arbitration administered by the International Centre for Dispute Resolution in accordance with its International Arbitration Rules.
Similarly, the ICC’s standard clause states:
All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules.
Best practices suggest that parties should generally rely on an institution’s or ad hoc rules’ model arbitration clause and carefully modify that clause depending on the needs of the parties. However, many parties prefer to draft their own unique, specially tailored dispute resolution procedure. Regardless of whether the parties to a contract rely on standard clauses or craft their own, they should pay special attention to several essential elements of every arbitration clause:
The parties can specify several optional elements as well. These elements further define the contours of the arbitration and what the parties should expect from their dispute resolution procedure:
Importantly, while the elements discussed above are common features of most international arbitration agreements, the precise terms and requirements may vary depending on facts and circumstances of a particular matter. As a result, parties should carefully work with counsel to ensure their international arbitration agreements are appropriate for the transaction at issue.
While the exact procedure of any arbitration will depend on several factors and can be tailored by the parties’ agreement, the following steps are common among international arbitration proceedings.
To initiate an arbitration, the claimant must first file a “Request for Arbitration” or “Arbitration Demand” with the relevant institution and/or provide the opposing party a copy. The length of and detail included in a request/demand can vary, but usually must include information concerning: (1) the parties and their representatives; (2) a basic summary of the claimant’s position and relief requested; and (3) any procedural items for discussion, such as claimant’s nomination of potential arbitrators (if applicable).
Upon receipt of a request/demand, the respondent has roughly 30 days to file an answer, depending on the applicable rules. According to most arbitration rules, an answer is not strictly required and if a respondent declines to submit an answer, the respondent will be deemed to have denied the allegations in the request/demand. Similar to the request/demand, answers vary in length and contain general denials of the claim, a brief rebuttal telling respondent’s side of the story, a description of any counterclaims, and any other procedural items, such as the respondent’s arbitrator selection (if applicable).
Once the initial pleadings have been filed, the institution will proceed to confirm the arbitral tribunal (whether a sole arbitrator or three-member arbitrator tribunal). While the methods of appointment vary depending on the rules and parties’ arbitration agreement, most often the parties will have the option to nominate and/or agree upon the tribunal members in the first instance (to be confirmed by the institution), with the institution intervening in the event of any impasse. Sometimes, however, the clause provides for selection of the arbitrator(s) by the institution straight away. The arbitrator appointment stage will require the nominated arbitrators to disclose any potential conflicts and allow the parties to object to an arbitrator’s appointment if either party believes the conflict raises concerns regarding impartiality.
Once the arbitration panel is constituted, a meeting is held with the parties to discuss the procedural schedule going forward. Following the procedural hearing, the arbitral tribunal will typically issue a procedural order outlining the arbitration schedule and the procedures that the parties must follow during the arbitration.
Following the release of the tribunal’s scheduling order, the parties are expected to exchange detailed written submissions describing their claims and citing evidence in support thereof. While there are several different approaches, two common methods of structuring legal submissions in an international arbitration are known as the: (1) memorial approach; and (2) pleadings approach.
Memorial submissions, derived from civil law traditions, typically require the parties to set out their claims or defenses as part of one large omnibus submission. This means that a memorial submission will not only include a detailed legal submission concerning a party’s claims and defenses, but also all relevant exhibits, written witness statements,⁵ and expert reports.
Alternatively, under the pleadings approach, derived from common law traditions, the parties exchange their factual (and sometimes legal) positions in preliminary written submissions. Once the parties have both had an opportunity to set out their claims and defenses in writing, the parties then proceed through a series of stages where they exchange documents, witness statements, expert reports, and sometimes prehearing submissions.
Following the initial round of written submissions, the parties engage in a process referred to as document disclosure or document exchange. Critically, document disclosure in international arbitration is not U.S.-styled discovery. Indeed, in some instances, arbitral tribunals will elect not to permit document disclosure at all.
If document exchange is permitted, it is far more constrained than normal discovery practices in the U.S. and most commonly abides by standards described in guidelines, such as the IBA Rules on the Taking of Evidence in International Arbitration. In general terms, parties are only permitted to request documents (or narrow sets of documents) that are relevant and material to the dispute.
The document exchange process in international arbitration most often lasts approximately one month and involves three to four rounds of requests and objections. Most commonly, the process unfolds using a table known as a Redfern Schedule. At the outset of the document exchange process, each party sets out their document requests in the first column of the Redfern Schedule (with one request per row in the table). Thereafter, the responding party sets out any objections in the next column, followed by a reply by the requesting party in the next column, and often a surreply by the responding party in the following column. When all of the columns for each request have been filled in, the tribunal will resolve any disagreements between the parties and will decide whether the responding party must provide the requested documents or not.
After document exchange is complete, the parties often (though not always) exchange a second round of submissions. In the case of the memorial approach, the claimant will submit a reply memorial that often includes any new information collected during document disclosure, followed by the respondent’s surreply memorial. In the case of the pleadings approach, as described above, the second round of submissions typically involves written witness statements (including initial and reply witness statements), expert reports (including initial expert reports and reply expert reports), and prehearing submissions.
After the parties have submitted all pleadings, a formal hearing is held in front of the tribunal. The precise procedures used during a hearing will depend in large part on the preferences of the arbitral tribunal; however, most international arbitration hearings follow a similar structure: (1) opening statements; (2) fact witness examination; (3) expert witness examination; and (4) closing statements (if necessary).
Much like U.S. domestic arbitration hearings and litigation trials, the bulk of an international arbitration hearing focuses on fact and expert witness testimony. However, because witnesses and experts have already introduced their direct testimony through written witness statements, the majority of hearing time is devoted to cross-examination. Indeed, a party’s ability to introduce new oral direct testimony is curtailed in international arbitration proceedings to limit opportunities for unfair surprises. In some cases, however, tribunals may permit a witness to provide limited oral direct examination at the hearing to provide an introduction or to address issues that the witness could not have previously raised in his or her prior written statements. In other instances, tribunals prefer to have the experts provide limited direct presentations to provide a high-level summary of their findings.
That lack of robust oral direct testimony, combined with substantial prehearing submissions, can help shorten international arbitration hearings. However, the length of the proceedings will often depend on the complexity of the dispute, the arbitral tribunal’s preferences, and parties’ time management practices.
Following the conclusion of hearings, each party may (if the arbitral tribunal finds it appropriate) submit post-hearing briefs, outlining their entire position of the case. In many instances, though not all, parties submit two rounds of post-hearing briefs, providing each party an opportunity to reply. The length of the post-hearing submission phase of an international arbitration can vary dramatically depending on several factors, but commonly lasts around 30 to 60 days.
Following the conclusion of the hearing and post-hearing submissions, the tribunal will formally close the proceedings to prevent the introduction of additional evidence into the record. Thereafter, the tribunal will enter deliberations and formally draft the final award. The time required to draft an award can vary greatly, depending on the size and complexity of the dispute; however, many arbitral rules impose strict time limits on when the tribunal must release its final award. Once completed, the award itself is often a very detailed summary of the case, including the procedural history, facts, parties’ positions, and ultimately the tribunal’s decision.
As explained above, cost shifting is a common practice in international arbitration. A cost award may be part of the final award on the merits, or the tribunal may ask the parties to issue cost submissions explaining why each party believes that costs should be shifted to the other side. In many instances, these rules will depend on the tribunal’s determination of, among other things, which party prevailed in the dispute, whether a party engaged in dilatory or inefficient tactics during the arbitration, and whether a party’s fees in the case were reasonable. Following a review of the parties’ submissions, the tribunal will issue a separate cost award allocating the parties’ costs.
The use of technology in international arbitration has increased significantly in recent years, with virtual and hybrid hearings becoming standard practice over the last decade. International arbitration’s ability to readily adopt new technologies in response to user demands for greater efficiency and convenience has been one of its most positive and distinctive features.
Most recently, AI has increasingly transformed how international arbitration proceedings are conducted. AI-powered tools are commonly used at virtually all stages of arbitration and institutions like the AAA have unveiled new AI-arbitrator platforms designed to leverage AI to resolve low-value disputes. While AI offers significant benefits in terms of efficiency and cost reduction, it also raises important concerns regarding confidentiality, accuracy, transparency, and the integrity of proceedings.
Several organizations have published guidance addressing AI use in arbitration including the Silicon Valley Arbitration and Mediation Center Guidelines (April 2024) and CIArb Guideline on the Use of AI in Arbitration (March 2025). As these organizations have highlighted, notwithstanding the promise of AI, parties, practitioners, and arbitrators should be aware of several significant risks associated with the use of AI in international arbitration proceedings.
Confidentiality: Many publicly available AI tools process user inputs on external servers and may retain data for training purposes. Submitting confidential arbitration materials to such platforms could compromise privilege and breach confidentiality obligations. Parties should use only AI tools that adequately safeguard confidentiality, assess data use and retention policies, and consider redacting or anonymizing materials before submission.
Accuracy and “Hallucinations”: AI systems, particularly large language models, can generate authoritative-sounding but entirely fabricated content, including nonexistent case citations or misquoted legal texts. All AI-generated output must be independently verified by qualified professionals.
Bias: AI tools trained on incomplete or skewed data may produce biased results. The “black box” nature of many AI systems can make it difficult to assess reliability or trace how outputs are generated.
Nondelegation of Decision-Making: Arbitrators retain personal responsibility for their mandate and decision-making function. The SVAMC Guidelines provide: “An arbitrator shall not delegate any part of their personal mandate to any AI tool. This principle shall particularly apply to the arbitrator’s decision-making process.”
The regulatory landscape for AI continues to evolve rapidly, with different jurisdictions adopting varying approaches. Practitioners should remain attentive to applicable national laws and institutional requirements that may affect AI use in their proceedings. Given the increasing prevalence of AI in international arbitration proceedings, parties and arbitrators are increasingly counseled to consider addressing AI use early in proceedings.
As discussed above, one of the key benefits of international arbitration is the enforceability of an award. Should a losing party fail to comply with an award, the prevailing party will generally be able to bring an action to seek judicial recognition and enforcement of the award in most jurisdictions, including in any of the 170+ countries that are signatories to the New York Convention. Naturally, the prevailing party will choose a country where the losing party has assets that can be used to satisfy an award. In the event that a losing party does not have sufficient assets in any one country, the prevailing party can seek judicial recognition in multiple locations.
There are very limited grounds for challenging an award. Under the New York Convention — the general standard around the globe — an award may only be challenged if a party furnishes proof that:⁶
While practices may differ from country to country, courts around the world tend to narrowly apply these grounds for nonenforcement.⁷ For example, even if an award is set aside by national courts of the “seat” or “place” of the arbitration, the award may sometimes be enforced in the jurisdiction where the assets are found.
While the bulk of this guide focuses on practices related to international commercial arbitration disputes, parties should also be aware of a separate species of international arbitration known as “investor-state arbitration” or “investment arbitration.”
Investor-state arbitration is designed to resolve disputes between investors (either individuals or corporations) and a sovereign government. Unlike international commercial arbitration, investment arbitrations do not typically arise out of the parties’ contractual agreements. Rather, investor-state arbitration is most often a product of international investment treaties, the most common of which are bilateral investment treaties (BITs) between two sovereign nations.
According to UNCTAD, more than 2,500 bilateral investment treaties (BITs) and treaties with investment provisions (TIPs) are currently in force, with the total universe of signed international investment agreements (including those not yet in force or that have been terminated) exceeding 3,600. The landscape of investment treaties continues to evolve, with some countries terminating existing BITs as part of broader reform efforts while others negotiate new agreements.
These treaties have been put into place to promote global investment and afford basic protections to investors engaging in foreign direct investment. In broad strokes, by signing these treaties, a host nation promises not to discriminate, unfairly prejudice, or unlawfully expropriate the investing party’s business opportunities.⁸ In return, the host nation hopes to realize benefits from increased investment. The most common sectors impacted by BITs include construction, agriculture, mining, manufacturing, financial institutions, and infrastructure.
Before investing in a foreign state, corporations should carefully review the applicable treaties to determine if they are able to avail themselves of treaty protections in the future. If not, the investor may wish to consider restructuring its investment vehicle — before a dispute arises — to ensure it retains the appropriate treaty safeguards.
In addition to affording investors basic protections, investment treaties grant investors the right to pursue claims against the host state through a number of dispute resolution methods (most importantly arbitration) if a host state violates one or more of the treaty protections. In other words, by entering into an investment treaty, the host state agrees to submit to the jurisdiction of an investment arbitration tribunal to resolve any disputes associated with a breach of those treaty protections. This allows foreign parties to avoid: (1) issues of sovereign immunity; and (2) the challenges of litigating in unfamiliar local courts, which may be unsympathetic to foreign investors’ claims against their own government.
Some of the most common arbitral bodies that administer or promulgate rules related to investor-state arbitrations are:
While there are numerous complexities to investor-state arbitrations, the key takeaways that parties should consider are as follows:
Our advocates understand international arbitration, from the drafting of the arbitration clause all the way through the hearing, including cross-examination and written and oral submissions. We are well-connected to the relatively small community of high-quality practitioners, and therefore have particular insights into the selection of appropriate arbitrators for each matter. We understand cultural and legal differences in the common law and civil law traditions that can signal the difference between victory and defeat, and have unique industry experience that our clients rely on when in need.
¹ The availability of preliminary relief is not, however, confined to the national courts. Many international arbitration institutions provide emergency arbitration procedures, which allow parties to seek expedited relief prior to a fulsome arbitration proceeding.
² For a complete list of participating states, see: https://www.newyorkconvention.org/countries.
³ See, e.g., AAA-ICDR Calculator at https://apps.adr.org/feecalculator/faces/FeeCalcHome.jsf; see also ICC Cost Calculator at https://iccwbo.org/dispute-resolution-services/arbitration/costs-and-payments/cost-calculator/.
⁴ See, e.g., “AAA Arbitration Report: Time and Cost: Considering the Impact of Settling International Arbitrations,” https://www.icdr.org/sites/default/files/document_repository/AAA241_ICDR_Time_and_Cost_Study.pdf.
⁵ A unique feature of international arbitration proceedings is that direct witness testimony is more often introduced in written form through submissions known as “witness statements.” The witness statement is intended to serve as a substitute for the oral direct testimony of a fact witness at the arbitration hearing.
⁶ New York Convention, Article V(1).
⁷ Parties should be aware that arbitration awards rendered in the United States may be subject to challenge based on a separate series of similar but distinct legal grounds set forth in the Federal Arbitration Act.
⁸ Commonly, this includes protections from: unfair or unequitable treatment; undue interference; expropriation without just compensation; limitation of transfer of capital; and discriminatory laws against the investor.
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