Education
- West Virginia University, B.S., journalism
- Co-author, “Client Input Opens Doors for Stronger Relationships With Counsel,” Bloomberg Law, May 24, 2024.
- Author, “Leveling Up Marketing Operations With Generative AI,” Strategies & Voices, December 1, 2023.
- Co-author, “How Firms Can Use Feedback to Create an Internal Service Culture,” Bloomberg Law, April 17, 2023.
- Co-author, “Five Tips for Adding Value to Legal Clients’ Experience in 2023,” Law360, January 10, 2023.
- Co-author, “Five Ways Law Firm Admin Teams Are Delivering Client Value,” Reuters, September 16, 2022.
- Interviewed, “Law Firm Innovators Finalist: Daniel P. Pulka, Troutman Pepper Locke,” The Legal Intelligencer, May 27, 2025.
- Quoted, “3 Ways Troutman Used AI Tools to Streamline Its Firm Merger,” Law360 Pulse, May 8, 2025.
- Quoted, “How Troutman Pepper Locke Used Gen AI to Streamline Its Firm Merger Process,” Law.com, May 2, 2025.
- Quoted, “Mergers Are About People, Not Paperwork: Here’s Why,” The Recorder, February 3, 2025.
- Profile, “Intrapreneurs With Impact,” The Financial Times, December 6, 2022.
- Quoted, “Talking Trendspotter: It’s the Entire Legal Industry’s Responsibility to Recognize the Value of Business Pros,” Law.com, November 30, 2022.
- Quoted, “Troutman Pepper Launches Client Program to Provide Services ‘Beyond the Billable Hour’,” The American Lawyer, September 2, 2022.
- Quoted, “Troutman Pepper Launches Client Service Program,” Law360 Pulse, September 1, 2022.
- Quoted, “How Troutman Pepper Puts Client Service Front and Center,” Law360 Pulse, May 4, 2022.
- Quoted, “Here’s How In-House Lawyers Can Make Outside Counsel Guidelines Less Painful,” Corporate Counsel, August 26, 2021.
- Quoted, “Readers Say Law Firms Need Client Feedback—but Opinions Differ on How to Get It,” Law.com Trendspotter, August 17, 2021.