Linda collaborates with attorneys, business professionals, and clients to design and execute client feedback, value, and experience programs that strengthen and deepen clients' relationships with the firm.
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Linda focuses on adding value to client relationships, developing creative and innovative solutions to clients' needs, and ensuring clients receive consistently excellent service.
Linda has more than 25 years of legal industry experience, including strategic roles in business development, continuing legal education, and court administration. She is an active member of the Legal Marketing Association, where she has planned and executed educational programming for law firm marketers and business development professionals at the local and regional levels.
Linda received her J.D. from the University of North Carolina School of Law and her bachelor's degree in English from Spelman College.
Articles + Publications
04.28.23
Client Experience Corner
Articles + Publications
03.01.23
Leverage Meaningful Client Touchpoints
Articles + Publications
01.10.23
Five Tips for Adding Value to Legal Clients' Experience in 2023
Articles + Publications
04.29.22
Leveraging Meaningful Touchpoints to Grow Your Business