Firm News March 28, 2022
Troutman Pepper Ranked Among Top 50 Law Firms for Client Service by Corporate Counsel
Firm recognized for reliability and innovation in 2022 BTI Client Service A-Team Survey
NEW YORK – Troutman Pepper has been recognized for exceptional client service performance, ranking No. 48, according to the BTI Client Service A-Team 2022 report released today. The recognition comes from an independent survey of corporate counsel.
The firm was recognized based on its proven track record of defining client service, including the ability to successfully execute on deals with complexity, provide practical solutions, staff the absolute best team, and have a comprehensive understanding of clients’ business. Troutman Pepper also was noted for consistently providing an innovative approach, keeping clients informed, and smoothly dealing with unexpected changes.
“Providing exceptional client service is at the root of Troutman Pepper’s values, so this recognition is particularly meaningful,” said Dan Pulka, chief client care officer at Troutman Pepper. “We are grateful for our clients’ partnership and proud of our work together.”
Troutman Pepper’s Client Care Office works with attorneys and professional staff to ensure clients receive consistently excellent service by creating personalized and innovative solutions that deliver value and address clients’ individual needs.
BTI is a leading provider of strategic research to the legal community and bases its Client Service A-Team rankings on more than 350 in-depth telephone interviews with the highest-ranking legal decisions makers at companies across more than 15 industry segments. The report is a data-driven ranking that is sponsored solely by BTI. No law firm or attorney influences the results, submits nominations, or provides client names to BTI.
About Troutman Pepper
Troutman Pepper is a national law firm with more than 1,200 attorneys strategically located in 23 U.S. cities. The firm’s litigation, transactional, and regulatory practices advise a diverse client base, from startups to multinational enterprises. The firm provides sophisticated legal solutions to clients’ most pressing business challenges, with depth across industry sectors, including energy, financial services, health sciences, insurance, and private equity, among others. Learn more at troutman.com.
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