Stefanie takes a holistic approach to working with clients both through compliance counseling and assessment relating to consumer products and services, as well as serving as a zealous advocate in government inquiries, investigations, and consumer litigation.
Stefanie devotes her practice to assisting financial services institutions facing state and federal government investigations and examinations, counseling them on complex compliance issues, as well as defending them in individual and class action lawsuits. Stefanie represents clients across the financial services industry, including banks and nonbanks, mortgage banking lenders and servicers, debt collectors and buyers, third-party service providers, health care and medical revenue cycle service providers, credit and prepaid card companies, auto lenders, and fintechs. She regularly advises her clients on issues arising under an array of federal and state consumer financial laws, including UDAP/UDAAP statutes, the FDCPA, FCRA, TCPA, EFTA, SCRA, and TILA.
In addition to her litigation and government investigations work, Stefanie focuses a significant portion of her practice on providing compliance-related advice to her clients. She regularly counsels clients on conducting compliance assessments relating to their debt collection, credit reporting and dispute resolution processes, fair lending and underwriting, and vendor oversight, as well as the functionality of their overall compliance management system. Stefanie also brings her litigation and enforcement experience to bear in assisting clients in designing new products and processes, including product structuring, advertising, online application flows, underwriting, and servicing-related strategies.
Representative matters may include engagements before joining Troutman Pepper.
Stefanie has been interviewed by Reuters, the Associated Press, the Wall Street Journal, Bloomberg Law, American Banker, Collection Advisor, Auto Finance News, and Credit and Collection News.
Stefanie is a frequent lecturer at national-level seminars on a wide array of topics relating to consumer financial services litigation and compliance, such as CFPB enforcement and regulation, unfair and deceptive trade practices, credit reporting and the FCRA, debt collection issues arising under the FDCPA and Regulation F, the TCPA, student loan servicing, health care collections, and mortgage lending litigation. Recent presentations include:
articles editor, Emory Law Journal; member, Order of Barristers
Speaking Engagements
03.21.24
Americas Credit Unions - Regulatory Compliance School
Consumer Financial Services Law Monitor
03.08.24
The War on Fees Intensifies: Presidential Strike Force and Industry’s Legal Counterattack
Articles + Publications
03.07.24
Fla. Bankruptcy Ruling Is Cautionary Tale for Debt Collectors
Firm News
03.06.24
26 Troutman Pepper Attorneys Named Thomson Reuters 2024 ‘Stand-out Lawyers’
Consumer Financial Services Law Monitor
03.05.24
CFPB Issues Final Credit Card Late Fee Rule
Consumer Financial Services Law Monitor
02.29.24
CFPB Warns Digital Comparison-Shopping Operators and Lead Generators That Steering Consumers Could Violate the CFPA, But Fails to Discuss Disclosures Commonly Used in the Industry