For more than 25 years, Chris has counseled clients in the consumer financial services industry in the areas of regulatory compliance, enforcement, examinations, and litigation.
Chris is the co-leader of the Consumer Financial Services Regulatory Practice Group at the firm. He advises financial services institutions facing state and federal government investigations and examinations, counseling them on compliance issues including UDAP/UDAAP, credit reporting, debt collection, and fair lending, and defending them in individual and class action lawsuits brought by consumers and enforcement actions brought by government agencies.
Chris also leverages insights from his litigation and enforcement experience to help clients design new products and processes, including machine learning marketing, fraud prevention and underwriting models, product structure, advertising, online application flows, underwriting, and collection and loss mitigation strategies.
Chris brings a highly practical focus to his legal advice, informed by balancing a deep understanding of the business of consumer finance and the practical priorities of federal and state regulatory agencies.
Chris speaks frequently at conferences across the U.S. on consumer financial services law and has been featured in numerous articles in publications such as the Wall Street Journal, the New York Times, the Washington Post, American Banker, National Law Journal, BNA Bloomberg, and Bank Safety and Soundness Advisor.
Representative matters may include engagements before joining Troutman Pepper.
Chris regularly speaks at national-level seminars on topics relating to consumer financial services litigation, such as CFPB regulations and enforcement, unfair and deceptive trade practices litigation, credit reporting and debt collection issues, and mortgage lending litigation. He is co-chair of the Practising Law Institute's Consumer Financial Services Institute (2021-present). Recent presentations include:
Podcasts
03.14.24
Understanding the CFPB's Proposed Digital Payments Larger Participants Rule and Its Implications for Digital Assets — Crossover Episode with The Crypto Exchange and Payments Pros
Podcasts
03.08.24
Navigating the SEC's Whistleblower Enforcement Wave: A Guide for Financial Institutions
Consumer Financial Services Law Monitor
03.08.24
The War on Fees Intensifies: Presidential Strike Force and Industry’s Legal Counterattack
Consumer Financial Services Law Monitor
03.07.24
Navigating the SEC’s Whistleblower Enforcement Wave: A Guide for Financial Institutions
Firm News
03.06.24
26 Troutman Pepper Attorneys Named Thomson Reuters 2024 ‘Stand-out Lawyers’
Consumer Financial Services Law Monitor
03.05.24
CFPB Issues Final Credit Card Late Fee Rule