- Banking Litigation
- Business Litigation
- Class Action
- Consumer Financial Protection Bureau (CFPB)
- Consumer Financial Services
- Consumer Law Compliance
- Credit Unions
- Fair Debt Collection Practices Act (FDCPA)
- Financial Services
- Financial Services Litigation
- Intellectual Property
- Litigation + Trial
- Mortgage Lending + Servicing
- Pharmaceutical + Medical Device Litigation + Counseling
- Privacy + Cyber
- Private Wealth Management
- Securities Litigation
- Telephone Consumer Protection Act (TCPA)
- Fellow, Virginia Law Foundation (2023 to present)
- ABA, Women in Dispute Resolution, Community Subcommittee chair (2023 to present)
- Neutral on American Arbitration Association Roster of Arbitrators for Consumer, Commercial, and Large Complex Cases (2020 to present)
- Board of Directors, Virginia Law Foundation (2018 to 2024)
- Board of Governors, Virginia Bar Association (2014 to 2017)
- Board of Governors, Litigation Section, Virginia State Bar (2004 to 2007)
- Young Lawyers Division, Executive Committee (1997 to 2001), Virginia Bar Association
- Chair, Community Service Committee, Alexandria Bar Association (1995 to 1998)
- Member, Alexandria Historical Restoration and Preservation Commission (1987 to 1998)
- Board of Directors, Arlington Housing Corporation (1994 to 1997)
- Board of Directors, Legal Services of Northern Virginia (1996 to 2000)
- Board of Directors, Meeting House Cooperative Preschool (2005 to 2007)
Education
- The George Washington University, J.D., 1990, member (1988-1990), Executive Council (1989-1990), Moot Court Board
- College of the Holy Cross, A.B., 1987, economics and history
Bar Admissions
- Virginia
- District of Columbia
- Maryland
Court Admissions
- Supreme Court of Virginia
- U.S. District Court, Eastern District of Virginia
- U.S. Court of Appeals, Fourth Circuit
- U.S. Court of Appeals, District of Columbia Circuit
- U.S. District Court, District of Columbia
- U.S. District Court, District of Maryland
- Supreme Court of the United States
- Supreme Court of Maryland
- Panelist, “Check Fraud Trends” and “Navigating Litigation Trends and Consumer Disputes,” America’s Credit Unions Regulatory Compliance Certification School 2025, April 21, 2025.
- Moderator, “Mass Arbitrations, American Bar Association Women in Dispute Resolution,” March 20, 2025.
- Panelist, “Mass Arbitration Developments in 2024 and a Look Ahead,” Troutman Pepper Locke Webinar, January 21, 2025.
- Panelist, “The Rocket Docket: Trying Cases in the Eastern District of Virginia,” Virginia CLE, December 9, 2024.
- Panelist, “Conversations that Matter: Caring for the Elders We Love,” Georgia Bankers Association Women in Banking Conference, August 16, 2024.
- Moderator, “An Introduction to SheResolves!,” American Bar Association Women In Dispute Resolution, March 26, 2024.
- Speaker, “Business Email Compromise and Fraudulent Wires: What Bankers Should Know,” Virginia Association of Community Banks Webinar, December 14, 2022.
- Speaker, “The Consumer Finance Podcast: Wire Fraud Scams – What You Need to Know,” Troutman Pepper Podcast, October 20, 2022.
- Panelist, “Litigation Lessons Learned From Data Breach Cases,” Virginia Bar Association, July 22, 2022.
- Speaker, “Avoiding Ethical Pitfalls With Technology in an Increasingly Remote and Technology-Reliant World,” Troutman Pepper Webinar, December 9, 2021.
- Speaker, “A Day in the Life of a Mock BEC Scam: Learning How to Prevent, Respond, and Recover from Wire Fraud,” Troutman Pepper Webinar, November 16, 2021.
- Panelist, “Five Key Developments in the Privacy and Data Security Sector in 2020 and Five Predictions for 2021,” Troutman Pepper webinar, January 26, 2021.
- Panelist, “An Intellectual Property Law Refresher for Corporate Attorneys: All the Questions You wanted to Ask But Were Afraid To,” Virginia Bar Association Annual Meeting, January 24, 2020.
- Panelist, “Protecting Trade Secrets: A Review of the Federal Defend Trade Secrets Act and Recent Developments,” Virginia State Bar Intellectual Property Summit, September 20, 2019.
- Moderator, “Privacy & the Digitized/ Modern Banking Experience: Protecting Consumer Privacy and Personal Data,” ACI Women Leaders in Financial Services Law and Compliance, September 17, 2019.
- Speaker, “Business E-mail Compromise & Cybersecurity – Preparedness & Litigation Strategy,” Troutman Sanders Webinar, March 20, 2019.
- Panelist, “Fraud, Embezzlement, and Business Email Compromise – What Every Corporate Counsel Needs to Know,” Corporate Counsel Institute, State Bar of Georgia, December 14, 2018.
- Moderator, “Government and Financial Regulation Leaders Roundtable,” ACI Women Leaders in Financial Services Law and Compliance, May 10, 2018.
- Presenter, “Examining Recent Trends in Lender Liability, Bank Litigation, and Arbitration,” Troutman Sanders Consumer Financial Services Webinar Series, February 22, 2018.
- Presenter, “The CHOICE Act Passed the House: Now What? An Update on Financial Industry Regulation Under the Trump Administration,” Troutman Sanders Consumer Financial Services Webinar Series, June 29, 2017.
- Panelist, “Post-Spokeo Survey – An Analysis of Trends and Developments in the Courts,” Troutman Sanders Consumer Financial Services Webinar Series, April 19, 2017.
- Moderator, “Impact of Trump Administration for Banking & Financial Services Industry,” Troutman Sanders Consumer Financial Services Webinar, December 14, 2016.
- Panelist, “Litigation in the Rocket Docket,” Virginia CLE, 2004, 2006, 2008, 2010, 2012, 2014, 2016, 2018, 2020.
- Podcast, “Wire Fraud Litigants Beware: Fourth Circuit Ruling Protects the Banks,” The Consumer Finance Podcast, July 17, 2025.
- Podcast, “Navigating Elder Fraud: Challenges and Legal Trends in Payment Systems,” Payments Pros – The Payments Law Podcast, June 18, 2025.
- Co-author, “Fourth Circuit Holds UCC Article 4A Requires Beneficiary Bank’s Actual Knowledge for Wire Misdescription Liability in Business Email Compromise Scam Case,” Consumer Financial Services Law Monitor, March 28, 2025.
- Co-author, “Fourth Circuit Finds Unilateral Change-in-Terms Provision Rendered the Arbitration Agreement Illusory Under Maryland Law,” Consumer Financial Services Law Monitor, March 13, 2025.
- Co-author, “Ninth Circuit Rejects Plaintiff’s Attempt to Contest Consolidation of Arbitration Claims,” Consumer Financial Services Law Monitor, March 4, 2025.
- Podcast, “Deposit Account Litigation: Highlights From 2024 and What to Expect in 2025,” The Consumer Finance Podcast, February 13, 2025.
- Co-author, “CFPB Files “Emergency Notice” in 1071 Final Rule Case and Does not Oppose Stay of the 1071 Rule; Agency Also Seeking a “Pause” in Other Litigation,” Consumer Financial Services Law Monitor, February 3, 2025.
- Co-author, “Fourth Circuit Holds SCRA Does Not Bar Mandatory Arbitration in Consumer Agreements, Forcing Portion of Class Action into Arbitration,” Consumer Financial Services Law Monitor, January 29, 2025.
- Co-author, “New York Federal Court Grants Bank’s Motion to Dismiss in Wire Fraud Case Involving Elderly Customer,” Consumer Financial Services Law Monitor, January 3, 2025
- Co-author, “Federal and State Financial Agencies Issue Guidance on Elder Financial Exploitation,” Consumer Financial Services Law Monitor, December 5, 2024.
- Co-author, “In Rem Jurisdiction Matters: Fifth Circuit Clarifies Jurisdictional Requirements Over Attached Funds at Riyad Bank,” Consumer Financial Services Law Monitor, November 1, 2024.
- Co-author, “Fourth Circuit Affirms Denial of Motion to Compel Arbitration Finding Duty to Read a Contract Does Not Encompass Scrolling Through Multiple Pages of Hyperlinks in a Digital Agreement,” Consumer Financial Services Law Monitor, October 4, 2024.
- Co-author, “Seventh Circuit Provides “How To” Successfully Present Consumer Arbitration Agreements,” Consumer Financial Services Law Monitor, September 6, 2024.
- Co-author, “Arbitration Clause Rendered Illusory and Unenforceable by Unilateral Amendment Clause, Says Virginia Federal District Court,” Consumer Financial Services Law Monitor, August 20, 2024.
- Co-author, “National Bank Preemption of State Law Following Cantero,” Consumer Financial Services Law Monitor, June 20, 2024.
- Co-author, “Contract Terms and Conditions Come Under CFPB Scrutiny,” Consumer Financial Services Law Monitor, June 5, 2024.
- Co-author, “Cryptocurrency, Sweepstakes, and the Supreme Court: A Tale of Two Contracts,” Consumer Financial Services Law Monitor, May 24, 2024.
- Co-author, “Supreme Court Rules District Courts Must Issue Stays Pending Arbitration,” Consumer Financial Services Law Monitor, May 16, 2024.
- Co-author, “JAMS Issues New Mass Arbitration Procedures,” Consumer Financial Services Law Monitor, May 7, 2024.
- Co-author, “Ninth Circuit Reverses District Court, Sending Opportunity Financial Lawsuit to Arbitration,” Consumer Financial Services Law Monitor, April 9, 2024.
- Co-author, “Maryland Federal Court Denies Mortgage Servicer’s Motion to Dismiss Borrowers’ RESPA Claim,” Consumer Financial Services Law Monitor, February 29, 2024.
- Co-author, “Department of Education Cancels $5B More in Unpaid Student Loans,” Consumer Financial Services Law Monitor, February 6, 2024.
- Co-author, “Troutman Pepper Publishes 2023 Consumer Financial Services Year in Review and A Look Ahead,” Troutman Pepper, February 1, 2024.
- Podcast, “Garnishment Practices: Has the Dust Settled or Is It Still Flying?,” The Consumer Finance Podcast, January 18, 2024.
- Podcast, “Litigating Elder Financial Exploitation Cases: Defending Banks in a Tough Spot,” The Consumer Finance Podcast, October 19, 2023.
- Co-author, “Indiana Appellate Court Reverses Summary Judgment in FDCPA Case Involving Bona FideError Defense,” Consumer Financial Services Law Monitor, June 27, 2023.
- Co-author, “Supreme Court Holds That Litigation is Automatically Stayed Pending Appeal of Order Denying Motion to Compel Arbitration,” Consumer Financial Services Law Monitor, June 23, 2023.
- Co-author, “CFPB Warns Financial Institutions That Unilaterally Reopening Customer Accounts May Risk Violating UDAAP,” Consumer Financial Services Law Monitor, May 19, 2023.
- Co-author, “New CFPB Rule Proposed for Property Assessed Clean Energy (PACE) Loans,” Consumer Financial Services law Monitor, May 10, 2023.
- Co-author, “OCC and FDIC Issue Separate Guidance on Overdraft Fees,” Consumer Financial Services Law Monitor, April 28, 2023.
- Co-author, “CFPB Bans Leader From Mortgage Lending Industry,” Consumer Financial Services Law Monitor, March 23, 2023.
- Co-author, “Federal Magistrate Judge Orders CFPB to Produce Employees for Depositions in Citizens Bank Lawsuit,” Consumer Financial Services Law Monitor, March 23, 2023.
- Co-author, “Take Two: En Banc Eleventh Circuit to Address Whether a Single Text Message Can Confer Standing Under TCPA,” Consumer Financial Services Law Monitor, March 14, 2023.
- Co-author, “Fourth Circuit Finds No Article III Standing in Privacy Case,” Consumer Financial Services Law Monitor, February 24, 2023.
- Co-author, “Navigating Mortgage Servicing through the Slow-Moving Homeowner Assistance Fund,” Consumer Financial Services Law Monitor, February 1, 2023.
- Author, “Banking Groups Warn CFPB of Adverse Impact on Small Banks of Proposed Eliminator of Late Fee Safe Harbor, Request SBREFA Panel,” Consumer Financial Services Law Monitor, January 25, 2023.
- Co-author, “Federal Court Holds That Bank’s Arbitration Clause Fails for Lack of Meaningful Opt-Out,” Consumer Financial Services Law Monitor, December 16, 2022.
- Co-author, “US House Bill Proposes Enhanced Garnishment Protections for Consumers,” Consumer Financial Services Law Monitor, October 31, 2022.
- Co-author, “Wire Fraud Scams: What You Need to Know,” Consumer Financial Services Law Monitor, October 20, 2022.
- Co-author, “Bank CEOs Testify Before Congressional Committees on Financial Services,” Consumer Financial Services Law Monitor, September 23, 2022.
- Co-author, “OCC Closely Watches as Banks and Fintech Partner,” Consumer Financial Services Law Monitor, September 13, 2022.
- Co-author, “No $500M Windfall for Lenders in Mistaken Wire Transfer Case,” Consumer Financial Services Law Monitor, September 12, 2022.
- Co-author, “Banking Groups Challenge CFPB’s RFI on Customer Service,” Consumer Financial Services Law Monitor, August 24, 2022.
- Co-author, “Proposed New Data Security Rules Could Prove Duplicative, Forcing Banks to Turn Over Dangerous Amounts of Secured Data,” Consumer Financial Services Law Monitor, August 2, 2022.
- Co-author, “Citing Uptick in Complaints, CFPB Will Push Banks to Refund More Victims of Money Transfer Scams,” Consumer Financial Services Law Monitor, July 19, 2022.
- Co-author, “Another Win for Banks: Illinois Federal Court Tosses Wire Fraud Claims,” Consumer Financial Services Law Monitor, July 1, 2022.
- Co-author, “Ninth Circuit Provides Guidance on Web Scraping,” Troutman Pepper, May 5, 2022.
- Co-author, “Complaint Dismissed Where Hacker-Induced WIRE Transactions Authorized by Bank’s Customer,” Consumer Financial Services Law Monitor, May 3, 2022.
- Co-author, “Texas Supreme Court Holds Administrative Wire Transfer Form Does Not Impose Contractual Duties on Bank,” Consumer Financial Services Law Monitor, April 6, 2022.
- Author, “Supreme Court Parses FAA’s Statutory Language, Limiting Federal Court Jurisdiction Over Arbitration Awards,” Consumer Financial Services Law Monitor, March 31, 2022.
- Co-author, “Supreme Court of Virginia Rules Payable-on-Death Beneficiary Lacks Standing to Enforce UCC Midnight Deadline Rule,” Consumer Financial Services Law Monitor, March 17, 2022.
- Co-author, “Senate Bill Introduced to Ban Forced Consumer Arbitration Clauses,” Consumer Financial Services Law Monitor, March 15, 2022.
- Co-author, “U.S. District Court Denies Rule 12(c) Motion, Finding Furnisher’s Evidence Nonintegral to Complaint and Not Probative of a Reasonable Investigation,” Consumer Financial Services Law Monitor, March 12, 2022.
- Co-author, “Transmission of Consumer Information to Vendor May Constitute Violation of FDCPA,” Consumer Financial Services Law Monitor, February 14, 2022.
- Co-author, “California Federal Judge Rejects Fourth Attempt at Settlement Approval in Five Guys Class Action,” Consumer Financial Services Law Monitor, February 13, 2022.
- Co-author, “2021 Consumer Financial Services Year in Review & A Look Ahead,” Troutman Pepper, January 28, 2022.
- Co-author, “Eighth Circuit Holds Insurer Not Obligated to Defend Debt Collection Firm in FDCPA Lawsuit,” Troutman Pepper, September 23, 2021.
- Co-author, “Avoid Wire Fraud Losses,” VBA Journal, Fall 2021.
- Co-author, “No Standing in Data Breach Case Involving “Essentially Useless” Stolen Data,” Troutman Pepper, August 16, 2021.
- Co-author, “Fourth Circuit Revisits Law of Contract Formation in the Digital Age and Finds No Agreement to Arbitrate,” Troutman Pepper, April 23, 2021.
- Co-author, “2020 Consumer Financial Services Year in Review & A Look Ahead,” Troutman Pepper, March 2, 2021.
- Co-author, “Calling SCOTUS: Eleventh Circuit Invites Supreme Court to Address Circuit Split on Article III Standing for Data Incident Plaintiffs,” Troutman Pepper, February 9, 2021.
- Co-author, “No Federal Court Standing for Data Breach Claims Alleging Theft of Non-Sensitive Personal Information,” Troutman Pepper, January 21, 2021.
- Co-author, “High Court Declines to Review Appellate Ruling on FCA Causation Standard,” Troutman Pepper, June 25, 2020.
- Co-author, “Good Cyber Hygiene Required: FBI Warns of Rise in Internet Fraud Schemes Due to COVID-19,” Troutman Pepper, April 3, 2020.
- C-author, “U.S. Department of Education Aims to Provide Relief to Federal Student Borrowers Amid Pandemic,” Troutman Pepper, March 24, 2020.
- Co-author, “2019 Consumer Financial Services Year in Review & A Look Ahead,” Troutman Sanders, February 24, 2020.
- Co-author, “Claude M. Hilton,” The Federal Lawyer, Judicial Profile, Federal Bar Association, March 2018.
- Co-author, “DOJ Brief Opposing CFPB Brings More Uncertainty,” Law360, March 19, 2017.
- Co-author, “Federal Civil Practice in Virginia,” Virginia CLE, 2017.
- Quoted, “4 Financial Services Litigation Hot Spots to Watch in 2020,” Law360, January 1, 2020.