Zach Torres-Fowler, a partner in Troutman Pepper Locke’s Construction Industry Group, was quoted in the January 1, 2025 Law360 article, “3 International Arbitration Trends to Watch in 2025.”

“I don’t think anyone can really understate the potential that technology has on modifying practice,” said Zachary Torres-Fowler, a partner at Troutman Pepper Hamilton Sanders LLP.

“I think AI, in some ways, is going to be something that firms, arbitrators and the institutions themselves are going to have to utilize in order to try and help reduce those costs,” Torres-Fowler said. “Because frankly, if you don’t, and users and parties and clients perceive that the institutions, the counsel or the arbitrators aren’t adapting — aren’t trying to be responsive to their needs for a more cost-effective dispute resolution model — they may opt for other methods, [such as] more traditional litigation.”

Some institutions have already begun incorporating AI into their work. In October, JAMS announced that it was incorporating AI-powered tools into its platform to streamline the dispute resolution process. Even if the institutions themselves are not the ones usually driving up the cost of an arbitration, any reduction in cost is going to be noticed by the client, Torres-Fowler said.

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